WHM 11.32.3 (build 19)
CENTOS 5.8 x86_64 xenpv
ProFTPD Version 1.3.4
I was required to change the user name on an existing cPanel account in WHM.
I did this via Modify Account and all seemed well.
I then noticed that ProFTP had gone offline.
Attempting to restart from WHM gave the following:
ftpserver has failed, please contact the sysadmin.
So, checking Messages for proftpd:
root@s27 [~]# cat /var/log/messages | grep proftpd
The following error was found:
Jun 9 19:39:01 s27 proftpd: Fatal: AuthUserFile: unable to use relative path for AuthUserFile '\/etc\/proftpd/username'. on line 187 of '/etc/proftpd.conf'
When the user name was changed, backward slashes were added to the AuthUserFile path (AuthUserFile \/etc\/proftpd/username).
Opening proftp.conf in vi:
<VirtualHost 18.104.22.168> ServerName ftp.domain.com AuthUserFile \/etc\/proftpd/username MaxClients 3 "Sorry, this ftp server has reached its maximum user count (%m). Please try again later" DirFakeGroup On ftpgroup DirFakeUser On ftpuser DefaultRoot ~ <IfModule mod_tls.c> TLSEngine on TLSRequired off TLSRSACertificateFile /etc/ftpd-rsa.pem TLSRSACertificateKeyFile /etc/ftpd-rsa-key.pem TLSVerifyClient off TLSCipherSuite HIGH:MEDIUM:+TLSv1:!SSLv2:+SSLv3 </IfModule> <Directory /> AllowOverwrite on HideGroup wheel HideUser root </Directory> <Anonymous /home/securelo/public_ftp> UseFtpUsers on RequireValidShell off UseFtpUsers on RequireValidShell off User ftp Group ftp UserAlias anonymous ftp DisplayLogin welcome.msg # DisplayChdir .message true <Limit WRITE> DenyAll </Limit> <Directory incoming> <Limit STOR> AllowAll </Limit> <Limit WRITE READ> DenyAll </Limit> </Directory> </Anonymous> </VirtualHost>
I removed the backward slashes from the AuthUserFile path (\/etc\/proftpd/username) and was able to start ProFTP.
HTH someone else....